Gravity Forms Twilio SMS

Form notifications often sit in an inbox until someone checks it. Gravity Forms Twilio SMS moves the alert to your phone. Once your Twilio account is linked with Gravity Forms, you can set any form on your site to send a text message when someone submits it. That suits online stores, service requests, quote requests and client inquiries, where a quick reply matters.

The messages can be written as fixed text or built with merge tags that pull in data from the submission, so each SMS carries the details you need. You can also use the conditional logic already built into Gravity Forms to decide which submissions trigger a text. If you take payments, the add-on works with the Gravity Forms payment add-ons and sends an alert once a payment has gone through.

Features

• Twilio connection: Link your Twilio account with Gravity Forms, then set up SMS alerts for your forms. Texts go to the phone number you choose as submissions arrive.
• Custom message content: Write SMS notifications as static text or add merge tags, so each message includes the specific form data you want to see.
• Payment confirmation alerts: Works with all Gravity Forms payment add-ons and sends an SMS only after a payment has been processed successfully, so you hear about confirmed transactions.
• Conditional logic control: Use the conditional logic built into Gravity Forms to decide when a text is sent, so you are notified only about the submissions that matter.
• Support for any form: Set up notifications on any form on your site, including order forms, quote requests and contact forms, each with its own settings.
• Bitly link shortening: Links placed in your SMS messages can be shortened through the Bitly API, which keeps texts tidy and easy to read on a phone.
• Instant mobile alerts: Messages arrive by SMS on your preferred phone number, helping you notice new form submissions and payments soon after they happen.
• International phone values: Phone field entries in international format are passed correctly to Twilio, which helps when your forms collect numbers from users in different countries.

Best for

• Store owners who want texts for confirmed payments
• Service businesses handling quote and request forms
• Gravity Forms users who already work with Twilio