BookingPress - Ratings & Review Addon

Many booking sites list staff members with little to help a new visitor choose between them. This addon adds customer feedback to the booking process itself. Customers can rate and review a staff member as part of booking, and those ratings give the next visitor something real to go on when picking a person.

Staff benefit too. Each staff member can view their own ratings and feedback, which is useful for tracking performance over time. As the site owner, you can set the display order so higher-rated staff appear first, and reviews can be shared through notification links. It works as an extension to BookingPress, so it suits sites that already take bookings with that plugin.

Features

• Staff ratings during booking: Customers can rate staff members as part of the booking process, so feedback is collected at the point where people are already choosing and using your booking form.
• Written customer reviews: Alongside ratings, customers can leave a review for the staff member they booked, giving new users more detail about what to expect from each person.
• Visible ratings for new users: New users can see which staff members are highly rated while they book, which helps them pick a person with more confidence.
• Staff view of their own ratings: Staff members can look at their own ratings and feedback, which makes the addon useful for personal feedback and performance tracking.
• Display order by rating: You can set the order of staff listings to favor higher-rated team members, so the best-reviewed people appear where customers see them first.
• Review sharing by notification link: Reviews can be shared through notification links, which gives customers and staff a way to engage with feedback and keeps ratings open to view.
• Built for BookingPress: The addon is made to work with BookingPress, so ratings and reviews fit into the booking experience you already run on your site.

Best for

• BookingPress sites with several staff members
• Salons, clinics and service businesses that book individuals
• Owners who want staff feedback and performance tracking