BookingPress - Waiting List Addon

Popular appointment times fill up fast, and a full calendar usually means a lost booking. This addon gives customers another option. When their preferred slot is taken, they can join a waiting list and try for a cancellation or a rescheduled appointment.

When an existing appointment is canceled or moved, the next person on the list receives an email telling them the slot is free. The first customer to confirm gets it. This keeps freed slots from sitting empty and cuts down on manual follow-ups. It works with the Standard, Professional and Enterprise plans of BookingPress and suits businesses with several services and staff members.

Features

• Waitlist for full time slots: Customers can join a waiting list when the time they want is unavailable, so a fully booked slot no longer ends the conversation.
• Automatic email alerts: When a slot opens because of a cancellation or a rescheduled appointment, waitlisted customers are notified by email without any manual work from your team.
• First-come, first-served confirmation: The earliest customer to confirm the open slot gets it, which gives everyone on the list a clear and fair process.
• Works with BookingPress plans: The addon is compatible with the Standard, Professional and Enterprise plans of BookingPress, so the booking experience stays consistent across your site.
• Easy for customers to use: Waitlisted customers can monitor available slots and confirm the one they want through a simple interface.
• Fewer gaps after cancellations: Freed slots are offered to waiting customers quickly, which helps keep the schedule fuller after last-minute changes.
• Less manual waitlist work: Waitlist management is automated, which reduces the phone calls, messages and administrative effort of filling canceled appointments by hand.
• Multiple services and staff: The addon supports multiple appointment types and staff members, so it fits businesses that offer different services through several providers.

Best for

• Busy appointment businesses with fully booked schedules
• Sites already running BookingPress that want a waitlist
• Teams with several services and staff members