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KnowBase – A Helpdesk & bbPress WordPress Theme

v2.1Unlimited sites

KnowBase – A Helpdesk & bbPress WordPress Theme is a theme for building support portals, knowledge bases and community forums.

Product facts

Version
2.1
Released
14 August 2026
Type
Theme
Licence
GPL
Included in
Every plan, or $3.49 on its own

Overview

Support sites need to make answers easy to find and give customers a place to talk. KnowBase is built around that job. Its layout is designed for readability, with a structure that suits articles, FAQs and documentation. The theme supports bbPress natively, so a forum or bulletin board can sit inside the same WordPress site as your help content.

Customization runs through the Redux framework, and the theme works with Elementor and Gutenberg. You can adjust layouts, colors, fonts and widgets without writing code. Unlimited color schemes and a Google Web Fonts selection let you match your brand, and the responsive design adapts to different screen sizes. Businesses and organizations that run customer support online will find it a practical base.

Features

  • Native bbPress support: The theme works with the free bbPress plugin, so you can run a forum or bulletin board for community discussion alongside your help content.
  • Knowledge base layout: The structure is tailored to support articles, FAQs and documentation, which helps visitors find the information they need.
  • Elementor and Gutenberg compatibility: Build and adjust pages with Elementor or the Gutenberg block editor, using drag-and-drop tools to control the design without touching code.
  • Redux framework backend: Theme settings are managed through the Redux framework, giving you a central place to change layouts, colors, fonts and other options.
  • Unlimited color schemes: Choose from endless color variations so the helpdesk and forum match your brand identity.
  • Google Web Fonts selection: Pick from a wide range of Google Web Fonts to set readable typography across your support pages and forum.
  • Custom widgets included: Bundled widgets let you display useful content and improve navigation around your help articles and forum areas.
  • Responsive design: The layout adapts to different devices and screen sizes, so your helpdesk and forum stay accessible on phones, tablets and desktops.

Best for

  • Businesses building an online customer support portal
  • Organizations running a bbPress community forum
  • Site owners publishing FAQs and documentation

Changelog

Version 2.1

  • New Automatic Elementor setup.
  • New Better import.
  • Fixed Admin panel translation.
  • Fixed Dimension settings (theme.json).
  • Improved Redux Framework inclusion inside the theme_setup function.
  • Improved Language/translation file updated.

FAQ

Is KnowBase – A Helpdesk & bbPress WordPress Theme free?

The code of KnowBase – A Helpdesk & bbPress WordPress Theme is licensed under the GPL, so anyone may use, change and share it. Buy GPL is a paid service: a plan or a purchase of KnowBase – A Helpdesk & bbPress WordPress Theme gives you the download and its updates. The developer's own support, licence key and online services are not included.

Which version of KnowBase – A Helpdesk & bbPress WordPress Theme is this?

Version 2.1, released 14 August 2026. New versions appear here when the developer publishes them.

How do I update KnowBase – A Helpdesk & bbPress WordPress Theme?

Install Buy GPL Updater on your site and paste your key from My Account. It installs new versions of KnowBase – A Helpdesk & bbPress WordPress Theme for you.