Plugin
PluginUpdated
WooCommerce Returns and Warranty Request
WooCommerce Returns and Warranty Request is a plugin by WooCommerce that adds return, exchange and warranty handling to your store.
Product facts
- Version
- 2.8.0
- Released
- 4 November 2026
- Type
- Plugin
- Licence
- GPL
- Included in
- Every plan, or $7.69 / year on its own
Overview
Handling returns by email or phone gets messy fast. This plugin moves the process into WooCommerce. Customers open their My Account area, submit a return or warranty request, upload product images and follow the status of their claim. You see each request in your dashboard, where you can handle returns, exchanges and warranty claims in one place.
Warranty options are set per product and per variation. You choose durations, expiration periods and pricing, and you can offer free or paid extended warranties. You can also create warranty statuses, define your own RMA code format and length, and send customizable email updates at each stage. It suits stores of any size that want an organized, traceable returns process.
Features
- Single RMA dashboard: Handle returns, exchanges and warranty requests from one dashboard inside WordPress, so every claim and its status stay together in a place you already know.
- Customizable warranty terms: Set warranty durations, expiration periods and pricing for products and for variations, so each item can carry the protection plan that fits your business.
- Free or paid extended warranties: Offer extended warranties at no charge or for a fee, and create new warranty statuses or manage existing ones to match your own policies.
- Customer self-service area: Customers submit return and warranty requests from their My Account area, attach product images and check the progress of each claim themselves.
- Automated email notifications: Customizable emails keep customers informed at each stage of a return or warranty claim, which cuts down on manual messages from your team.
- Custom RMA codes: Define the format and length of your RMA codes so return requests are easy to identify, track and manage in your own naming style.
- Support for product variations: Warranty and return tracking works with WooCommerce products and their variations, so variable products are covered by the same rules and records.
- Multiple return statuses: Use several return statuses to reflect where each request stands, giving you and your customers a clear view of progress.
Best for
- WooCommerce stores that accept returns and exchanges
- Shops selling products with warranties or extended warranties
- Store owners who want customers to self-serve claims
Changelog
Version 2.8.0 — 3 November 2026
- New Setting to expire coupons generated from warranty requests after a number of days.
- Fixed Amounts typed with the store's decimal separator are now accepted instead of refused as invalid.
- Improved Send Coupon Again now resends the coupon already issued once the request's balance is used, instead of creating a new one, and refuses a coupon that was deleted, has expired or was used.
- Fixed The refund and coupon dialogs no longer warn that the amount is greater than the item cost when the balance has simply been used up.
- Security Security update.
- Fixed A warranty request is no longer sent without its file when the file upload fails.
- Fixed Warranty file uploads failed on Windows servers.
- Fixed The return form no longer sends warranty request emails when the request has errors.
- Fixed The RMA Requests list now shows the product name when the product was permanently deleted.
Earlier versions
- 2.7.14 (2 October 2026): 1 improved, 2 fixed
- 2.7.13 (16 September 2026): 2 fixed
- 2.7.12 (3 September 2026): 1 improved, 1 fixed
FAQ
Is WooCommerce Returns and Warranty Request free?
The code of WooCommerce Returns and Warranty Request is licensed under the GPL, so anyone may use, change and share it. Buy GPL is a paid service: a plan or a purchase of WooCommerce Returns and Warranty Request gives you the download and its updates. The developer's own support, licence key and online services are not included.
Which version of WooCommerce Returns and Warranty Request is this?
Version 2.8.0, released 4 November 2026. New versions appear here when the developer publishes them.
How do I update WooCommerce Returns and Warranty Request?
Install Buy GPL Updater on your site and paste your key from My Account. It installs new versions of WooCommerce Returns and Warranty Request for you.
