LatePoint Addon - Shortener Short.io

Links in text messages can get long, and long links eat into the character limit of an SMS. Booking confirmations, reminders and other appointment messages often carry a URL, which can make them look cluttered. This add-on handles that by shortening those URLs automatically through Short.io before the message goes out.

Once it is set up in the LatePoint dashboard, shortening happens on its own for appointment-related notifications. Because the links run through Short.io, you can also see how recipients interact with them. Branded short URLs are possible, depending on your Short.io settings. It suits any LatePoint site that sends text notifications to clients.

Features

• Automatic URL shortening: Long URLs in SMS and text message notifications are compressed for you, so each message stays clean and concise without anyone editing links by hand.
• Short.io connection: The add-on works with the Short.io URL shortening service and runs directly inside LatePoint, so shortening is part of your normal booking workflow.
• Trackable shortened links: Short.io link tracking and analytics let you monitor how recipients engage with the links in your appointment-related messages.
• Fits SMS character limits: Shorter URLs help messages stay within character limits, which keeps text notifications compatible with SMS length restrictions.
• Covers appointment notifications: It supports appointment-related messages of all kinds, including booking confirmations, reminders and updates, so every text with a link can be shortened.
• Setup in the LatePoint dashboard: Configuration happens inside the LatePoint dashboard and requires no technical expertise, so you can begin shortening links without touching code.
• Branded short URLs: Depending on your Short.io settings, links can appear as branded short URLs, which gives client messages a tidier and more professional look.
• Easy-to-click links: Concise links look good in a text message and are simple to tap on any device, which makes the booking details easier for clients to open.

Best for

• LatePoint sites that text booking confirmations to clients
• Businesses sending appointment reminders by SMS
• Teams that want to track link clicks in messages