GDPR Solution – Bookly Customer Cabinet (Add-on)

Businesses that take bookings collect names, contact details and appointment history. Under GDPR, customers can ask to see that data, correct it or have it removed. Handling those requests by hand takes time. This add-on moves the work into the customer cabinet, where clients manage their own information directly.

It works inside the Bookly platform, so your booking workflow stays as it is. The add-on handles access and deletion requests, applies security measures to customer data and keeps logs and reports you can use to show compliance during audits or customer inquiries. The cabinet can be styled to match your site and works in several languages.

Features

• Customer data access: Customers can view, edit and delete their personal information themselves, which gives them direct control over their data and makes your handling of it more transparent.
• Works inside Bookly: The add-on runs within the Bookly platform, so it fits your existing booking workflows without disrupting how appointments are taken.
• Automated request handling: Data access and deletion requests are managed through the add-on, which reduces administrative work and the time it takes to respond to customers.
• Secure data processing: Security measures are applied to customer data to help protect sensitive information and keep client trust.
• Customizable cabinet interface: The customer cabinet can be adjusted to match your website branding, so clients see a consistent look when they manage their data.
• Compliance reporting tools: Detailed logs and reports help you demonstrate GDPR compliance when an audit or a customer inquiry comes up.
• Multi-language support: Several languages are supported, which makes the cabinet usable for international client bases and helps with compliance across regions.
• Responsive design: The customer cabinet is accessible and works on all devices, including smartphones and tablets, so clients can manage their data from wherever they are.

Best for

• Bookly users who must meet GDPR requirements
• Appointment-based service businesses handling customer data
• Sites with international clients needing multi-language support