Knowledge Base | Helpdesk | Wiki | FAQ WordPress

Support teams often answer the same questions again and again. A knowledge base gives customers a place to look first. This theme turns a WordPress site into that place, with articles sorted into categories, a live search box and accordion style FAQ sections that keep long answers tidy.

The theme works with Visual Composer for drag and drop page building, so layouts can be changed without code. It is responsive, which means articles read well on desktops and smartphones. It also works with Bootstrap frameworks. That makes it a fit for customer support centers, product documentation and internal company wikis of any size.

Features

• Drag and drop reordering: Articles and categories can be reordered by dragging them into place, so you can arrange the knowledge base in the sequence that makes navigation easiest for readers.
• Visual Composer integration: Pages are built and customized with the Visual Composer drag and drop page builder, so you can adjust layouts without writing code.
• Breadcrumb navigation: Breadcrumbs show visitors where they are inside the knowledge base hierarchy, which makes it easier to move back up to a parent category.
• Accordion style FAQ: Multi-page FAQ sections open and close in an accordion layout, keeping answers compact and cutting down on repeated questions.
• Live search: A real-time search field helps visitors find answers as they type, and its placeholder text can be customized to suit your content.
• Responsive layout: The design adapts to different screen sizes, so knowledge base content stays readable on desktops, tablets and smartphones.
• Bootstrap compatibility: The theme works with Visual Composer and Bootstrap frameworks, which helps it fit into sites that already rely on those tools.
• Flexible use cases: Use it for customer support centers, product documentation, internal company wikis and FAQ pages, adapting the structure to different business needs.

Best for

• Businesses building a customer self-service portal
• Teams writing product documentation or internal wikis
• Site owners who want a searchable FAQ section