Order Notifications on WhatsApp for WooCommerce

Customers want to know where their order stands, and store managers want to know the moment a new order arrives. This plugin handles both by sending WhatsApp messages as an order moves from confirmation to shipping and delivery. Administrators can also receive alerts about new orders or status changes, which keeps day-to-day order handling organized.

The plugin uses the official WhatsApp Cloud API, so no outside messaging provider sits between your store and your customers. You can edit message templates to match your brand voice and include order details, send notifications in different languages, and use more than one WhatsApp number. It suits WooCommerce stores of many sizes that already talk to buyers on WhatsApp.

Features

• Real-time order updates: Customers receive WhatsApp messages about each stage of their purchase, from order confirmation through shipping to delivery, so they always know the current status.
• Official WhatsApp Cloud API: Messages are sent through the official WhatsApp Cloud API, which removes the need for third-party messaging services or unofficial workarounds.
• Admin order alerts: Store administrators get instant WhatsApp alerts about new orders and status changes, which helps them keep track of incoming work.
• Automated notifications: Order confirmations, shipping updates and delivery alerts go out automatically to customers and admins, so nobody has to send them by hand.
• Customizable message templates: Edit templates to fit your brand voice and add dynamic order details, so each message reads as personal and relevant to the buyer.
• Multi-language support: Send notifications in the language your customers prefer, which helps stores that sell to buyers in several regions.
• Multiple WhatsApp numbers: Use more than one WhatsApp number, which fits stores that manage notifications for different regions or departments.
• Delivery reports: Check the delivery status of your messages to confirm that important notifications reached their recipients.

Best for

• WooCommerce stores that want to message buyers on WhatsApp
• Store managers who need instant new order alerts
• Shops serving customers in several languages or regions