WS Form PRO - Twilio

Many forms end with an email that people miss or never open. A text message reaches a phone right away, which suits order updates, appointment confirmations, reminders and status alerts. This add-on connects WS Form PRO with Twilio's messaging platform so those texts go out when someone submits a form, with no manual follow-up needed on your side.

You write the message templates inside WS Form PRO and fill them with what the visitor entered, so each recipient gets a message that fits their submission. You can send to several phone numbers at once and use conditional logic to send a message only when certain answers are given. Setup needs no coding, and delivery status can be checked from your WS Form PRO dashboard.

Features

• Twilio SMS from your forms: Connect WS Form PRO to Twilio and send SMS notifications directly from form submissions, so text messaging becomes part of the same form workflow you already use.
• Personalized message content: Messages are built from form inputs, so each recipient receives a text tailored to what they entered rather than one generic notice for everyone.
• Automated confirmations and alerts: Send automatic texts for confirmations, reminders or status updates. This cuts down on manual follow-ups after a form is submitted.
• Editable SMS templates: Design and edit message templates inside WS Form PRO, so each SMS can match your brand voice and the needs of the person receiving it.
• Multiple recipients at once: Send a notification to several phone numbers simultaneously, which works for team alerts as well as customer notifications triggered by one submission.
• Conditional SMS triggers: Use conditional logic to send a text only under specific conditions or user responses, keeping messages relevant to the situation.
• Delivery status tracking: Check SMS delivery statuses from the WS Form PRO dashboard to see whether your messages reached the intended recipients.
• International reach through Twilio: Use Twilio's international network to message users in different countries, with configuration that requires no coding.

Best for

• Businesses sending order updates or appointment confirmations
• Teams that want instant SMS alerts from form entries
• WS Form PRO users adding text messaging to forms