SearchWP HeroThemes Integration

Knowledge base and support sites only work when people can find the answer they came for. Default WordPress search often misses help content stored in custom fields or attachments, and it ranks results in ways that do not suit documentation. SearchWP HeroThemes Integration addresses this by indexing HeroThemes content so it appears in search results where visitors expect it.

The plugin works through search engines you can tailor to your needs. You can build one for a specific knowledge base section, adjust how results are ranked, promote or demote particular pages, and exclude content that does not belong. Search forms can be placed with Gutenberg blocks or modal popups, and analytics show what visitors are looking for. It fits customer support portals, documentation sites and internal help hubs.

Features

• One-click HeroThemes setup: Connect your HeroThemes documentation to WordPress search with a single click, so your knowledge base content is included in results without any coding.
• Dedicated search engines: Create separate search engines for specific knowledge base sections, so each one returns focused results that match the topic a visitor is browsing.
• Broad content indexing: Index FAQs, custom fields, attachments and PDFs along with your articles, so help content stored in different places can still turn up in search.
• Adjustable relevance settings: Use algorithm settings to control how results are ranked, so the most helpful resources appear first and visitors see fewer irrelevant matches.
• Live Ajax search: Show search suggestions and results as visitors type, which lets them reach the right article without loading a separate results page.
• Promote, demote or exclude: Move specific posts or pages up or down in results, or filter out unrelated content, to keep knowledge base searches clean and precise.
• Flexible search form placement: Add HeroThemes search bars anywhere on your site using Gutenberg blocks or modal popups, with no code required.
• Search analytics: Review what visitors search for and how they behave, then use those trends to improve your knowledge base articles and search results.

Best for

• Customer support portals built on HeroThemes
• Documentation sites with FAQs, PDFs and custom fields
• Teams running internal knowledge hubs in WordPress