Appointment Booking Twilio SMS

Missed appointments cost service businesses time, and manual reminders take effort. This addon sends SMS messages automatically for confirmations, cancellations, payment completions and reminders. Clients stay informed about their bookings, which helps reduce no-shows, and your team does not have to send each message by hand.

The addon works inside your existing MotoPress Appointment Booking setup. You choose when each message goes out, before or after an appointment, and edit the message text with dynamic tags for details such as customer names. Sender options and international phone number support make it practical for businesses that serve clients in different countries.

Features

• Automated appointment notifications: Sends confirmations, cancellations, payment alerts and reminders to clients automatically, so they hear about each change to their booking without any manual messaging.
• Flexible message scheduling: Set messages to go out hours or days before or after an appointment, which lets you time reminders and follow-ups to fit your workflow.
• Multiple sender number options: Choose your own verified Twilio number, a Twilio-issued number, a Messaging Service SID or a shortcode to give clients a recognizable sender.
• Alerts for staff and admins: Notify website admins, employees or manually added phone numbers by SMS, so everyone involved in a booking knows what is happening.
• International phone number support: A built-in list of country codes helps clients enter their phone numbers correctly on the booking form, wherever they are located.
• Editable SMS templates with tags: Edit the message content and use dynamic tags to insert customer names, appointment details and other booking information into each text.
• Detailed SMS logs: Review sent, successful and failed messages in the logs, which makes it easier to monitor delivery and troubleshoot problems.
• SMS sending test: Send a test message to check your SMS setup before clients start receiving notifications.

Best for

• Salons, clinics and studios using MotoPress Appointment Booking
• Service businesses that want fewer missed appointments
• Teams that need SMS alerts for staff and admins