Easy Digital Downloads - Slack

Running a digital product store means keeping an eye on orders, payments, refunds and new customers. Checking the dashboard over and over takes time, and a team can easily miss something. This plugin moves those updates into Slack, so the people who need to know see them where they already work.

Once connected, the plugin sends alerts for events like new purchases, completed payments, refunds and customer sign-ups. You choose which Slack channels receive which alerts, so each team sees relevant information only. It suits small digital goods shops and larger stores where several people handle sales and customer questions. Setup needs no coding.

Features

• New order alerts: Get a Slack message each time a purchase comes in, so your team can see new sales as they happen without opening the store dashboard.
• Customer registration notices: See when a new customer signs up. This helps you keep track of how your audience is growing and who has joined your store.
• Payment and refund updates: Receive a notification when a payment is completed or a refund is issued, which keeps everyone aware of financial activity in the store.
• Choose notification channels: Pick which Slack channels receive specific alerts, so each team gets the information that matters to them without extra noise.
• No-code setup: Connect your Easy Digital Downloads store to Slack through a straightforward setup process that does not require writing any code.
• Shared team visibility: Order and customer information lands in a shared Slack space, so everyone on the team can see it and respond to it together.
• Less switching between tools: Handle store updates inside Slack, which cuts down on moving between the store dashboard and your team's messaging app.
• Notification editing screen: Add and edit Slack notifications from the admin area, where you set up the alerts your store sends to your workspace.

Best for

• Digital product sellers running Easy Digital Downloads
• Teams that coordinate sales and support in Slack
• Store owners who want order alerts without dashboard checks