Directorist - Live Chat

A directory site often leaves visitors with questions that listings alone cannot answer. Directorist – Live Chat gives them a way to ask on the spot. Messages arrive in real time, and the owner can reply right away instead of waiting on email or a contact form. The plugin is made to work with Directorist, so chat fits into the directory without changing its design.

On the management side, you can handle several chat sessions at once from a single dashboard. Notification alerts tell you when a new message comes in, so questions do not sit unseen. The chat windows can be matched to your site's branding and they adapt to mobile screens. Setup does not call for any coding knowledge, which suits owners who prefer to stay out of code.

Features

• Real-time messaging: Visitors can start a live conversation and get immediate replies, which lets directory owners answer questions while the person is still looking at a listing.
• Built for Directorist: The plugin is made to work with the Directorist plugin, adding chat features without disrupting the design of your directory.
• Multiple conversations at once: Handle several chat sessions at the same time from one dashboard, so each visitor gets a timely reply.
• Simple chat interface: The chat design is intuitive for both admins and users, keeping communication on both sides easy to follow.
• Customizable chat windows: Adjust the look of the chat windows to match your website's branding so they sit naturally within your directory.
• Notification alerts: Instant notifications tell you when a new message arrives, so visitor queries are less likely to go unanswered.
• Mobile responsive chat: Chat adapts to mobile devices, so you and your visitors can communicate from a phone or tablet.
• Visitor tracking through chat: See how visitors engage through chat, which gives you a view of their behavior to help shape your support approach.

Best for

• Directory owners running sites on Directorist
• Site managers who answer visitor questions personally
• Directories with many visitors using mobile devices