WordPress Support Using WhatsApp

Visitors with a quick question often leave rather than hunt for a contact form. This plugin puts a WhatsApp support box on every page, so a visitor can start a conversation with your team in the app they already use. You can show one agent or several, and each agent can be scheduled by day so the box reflects who is actually online.

The plugin also fits stores and community sites. WooCommerce customers can ask about a specific product, and you can invite visitors to a WhatsApp group. Built-in analytics, Facebook and Google Analytics tracking, and GDPR options help you see how the box is used and handle consent. The box can be restyled to match your site, from a small blog to a larger shop.

Features

• Multiple support agents: Show one support agent or several in the same box, so visitors can pick who to message and your team can share incoming conversations.
• Scheduling by day: Set the days each agent is available, so the support box lists people who are actually online and visitors know who can reply.
• Customizable support box: Change the look of the WhatsApp box to fit your site's branding and style, so it sits naturally alongside the rest of your design.
• WooCommerce product questions: Let WooCommerce customers ask about a product directly from its page, which gives your team the context they need to answer.
• WhatsApp group invitations: Invite visitors to join a WhatsApp group, a useful option for community support, shared updates or more interactive conversations.
• Message from any page: The support box appears across your site, so visitors can start a WhatsApp chat with your team without leaving the page they are on.
• Analytics and tracking: Review engagement with built-in analytics, and connect Facebook and Google Analytics tracking to see how visitors interact with the support box.
• GDPR options: Use the included GDPR settings to handle visitor consent and privacy, which helps sites that serve audiences covered by data protection rules.

Best for

• WooCommerce stores that field product questions
• Small business sites with a support team
• Community sites that run WhatsApp groups