Social Chat PRO

Many sites make visitors fill in a form or hunt for a phone number before they can ask a question. Social Chat PRO puts a WhatsApp chat box on your pages instead. A visitor clicks, and the conversation opens directly with your WhatsApp number, so questions reach your customer service team without extra steps.

The plugin lets you set up several agents, each with a name and a label, and change the look of the chat window, including colors, icons and messages. Visitors can also type their opening message right in the chat box. It fits business sites, agencies managing client sites and anyone who already answers customers on WhatsApp.

Features

• One-click WhatsApp chat: Visitors start a conversation with your WhatsApp number straight from your site with a single click, so reaching your team takes very little effort.
• Multiple agent accounts: Add support agents with their own names and labels, so visitors can see who they are contacting and requests can be organized by specialty.
• Customizable chatbox interface: Change the chat window to fit your brand, including its colors, icons and messages, so the box looks like part of your site.
• Custom agent and user messages: Write your own welcome prompts and automated replies to give visitors a clear, personal first impression when they open the chat.
• Typed opening message: Visitors can type their first message directly in the chat box, which gets the conversation going with their question already stated.
• Multiple site support: Run chat functionality across one website or several, which suits agencies and developers who manage chat for many client sites.
• Flexible licensing plans: Plans are available for personal use, agencies and developers, so the plugin can fit a single site or a larger set of projects.

Best for

• Businesses that answer customers on WhatsApp
• Agencies managing chat on several client websites
• Site owners wanting a branded chat box