Hotel Booking Notifier

Writing the same emails by hand for every booking takes time that managers, receptionists and housekeepers rarely have. Hotel Booking Notifier handles this with event-driven emails tied to guest milestones such as pre-arrival, check-in, check-out and post-departure. Guests get pick-up instructions, house rules or offers for property upgrades at the right moment, without anyone sending them manually.

The plugin can tailor messages to each accommodation type, which helps properties with different check-in procedures or special services. You set triggers relative to check-in and check-out dates, choose recipients, and build templates from one admin dashboard. It fits owners who want consistent, professional communication across every unit they manage.

Features

• Event-driven automated emails: Send emails before and after guest arrival or departure to share essential information, collect feedback and mention extra services, with no manual sending once the triggers are set.
• Accommodation type personalization: Change email content for different room or rental types, so each guest gets instructions, offers and property-specific details that match the unit they booked.
• Accommodation-independent notifications: Schedule multiple general or targeted emails for all bookings, such as messages about breakfast, local attractions or a thank-you after the stay.
• Multiple recipient options: Send notifications to guests, administrators, housekeepers or any custom email address, so the right people are informed at the right time.
• Customizable templates with macros: Build branded email templates that insert booking-specific details through macros, giving each message a personal touch without repeated manual edits.
• Flexible trigger setup: Set email triggers relative to check-in and check-out dates, pick recipients, design templates and manage accommodation-specific information from the admin dashboard.
• Review requests after departure: Request guest reviews automatically a set number of days after departure, which makes it easier to collect feedback on your property.
• Mailchimp connection: Connect with Mailchimp to subscribe guests to your email marketing lists and keep in touch with them after their stay ends.

Best for

• Hotels and vacation rentals with several accommodation types
• Managers who want less manual guest emailing
• Teams that need housekeepers and staff notified automatically