Live Chat Facebook WordPress Plugin

Email replies and contact forms leave visitors waiting, and many give up before an answer arrives. This plugin connects your site to Facebook Messenger, a messaging platform people already know, so a visitor can start a conversation with your support team in a click and get a reply in the same thread.

You choose where the chat box shows up: on specific pages, on posts, or across the whole site. The button text can be changed to fit your brand voice. Conversations are saved, and your team can talk with several visitors at once. The layout adapts to desktop and mobile screens, and the settings are simple enough to manage without technical skills.

Features

• Live chat through Messenger: Visitors can talk with your support team in real time using Facebook Messenger, a familiar channel that replaces slow email replies and contact forms.
• Customizable chat button text: Edit the message on the chat button so it matches your brand voice and gives visitors a clear prompt to start a conversation.
• Flexible display options: Show the chat box on selected pages, on posts, or across the entire site, depending on where you want visitors to reach your team.
• Multiple simultaneous conversations: Your support team can chat with several users at the same time, which helps when more than one visitor needs an answer at once.
• Permanent chat history: Conversations stay saved for both customers and your team, so follow-ups can pick up where the last exchange ended.
• Responsive chat widget: The chat experience is built for desktop and mobile devices, so visitors can message you from whatever screen they use.
• Simple interface: The plugin is designed to be set up, customized and managed without technical expertise, so you can spend your time talking with customers.
• Matches your site design: Customization options let the chat widget fit the look and layout of your WordPress site instead of feeling like an add-on.

Best for

• Small businesses wanting live support on their WordPress site
• Support teams already answering customers on Facebook Messenger
• Site owners replacing contact forms with real-time chat