Shop as a Customer for WooCommerce

Store owners often take orders by phone, email or in person, and testing the shopping flow as a customer usually means juggling test accounts. This plugin removes that step. An admin can switch to the view of a registered customer or a guest, then browse the store and place orders as that person would.

Switching between admin and customer modes takes one click. Admins can look up customers by name, email, company name, address or phone number, review login history, and send an invoice from the thank-you page. Settings cover offline payments, shipping for in-person sales, and customer order emails during an admin switch. It also works with several popular themes and builders, WordPress multisite and HPOS.

Features

• Create orders for customers: Place orders on behalf of registered users or new customers, which suits sales taken by phone, email or in person.
• One-click view switching: Move between the admin dashboard and the customer's front-end store view with a single click, so you can check what the customer sees.
• Shop as a guest: Experience the store as a visitor who is not logged in. This helps with testing and with handling purchases from guest shoppers.
• Customer search options: Find customers by name, email, company name, address or phone number, then open their account and place an order from there.
• Customer login history: Review customer login activity and export the logs, which gives your team a record to refer to when helping customers.
• Invoices and offline payments: Record orders with offline payment methods and send the order invoice to the customer from the thank-you page right after the order is placed.
• Role-based access: Choose which user roles may log in and place orders as customers, so responsibilities can be shared across your team.
• Theme, multisite and HPOS support: Works with Storefront, Divi, Elementor, Flatsome, Avada, Woodmart and Bakery, and supports WordPress multisite and HPOS.

Best for

• WooCommerce stores taking phone, email or in-person orders
• Store admins who test the checkout as a customer
• Teams that share order handling across user roles